We understand that when you order from abroad, the anticipation of receiving your package is filled with excitement. However, we want to be transparent about the occasional challenges we face in international shipping to Brazil, Mexico, UAE, and Germany, based on our previous experiences.
While we take every precaution to ensure your orders reach you safely and swiftly, it's important to acknowledge that the global logistics network can be complex. Occasionally, packages may encounter delays or, in rare instances, be lost in transit due to factors beyond our control, such as customs regulations, unforeseen circumstances, or logistical hiccups.
Rest assured, we are committed to resolving any issues that may arise promptly. Our dedicated customer support team is here to assist you in tracking your shipments, addressing concerns, and providing solutions should any mishap occur during transit.
We greatly appreciate your trust and loyalty as our international customers. We strive to continuously improve our services and ensure that your shopping experience with us remains as smooth and enjoyable as possible.
Your satisfaction is our utmost priority, and we are here to assist you throughout your shopping journey.
International Customers, Attention!
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- Mobile Suit Gundam Gundam (RX-78-2) appears on Dream Tomica! -The vehicle design is an original model drawn by Mr. Kunio Okawara, who worked on the mobile suit design of [Mobile Suit Gundam]. - Incorporating the features and symbolic details of the Earth Federation Forces mobile suit [Gundam (RX-78-2)] into the design, the entire body is designed to give off a feeling of a mobile suit.)
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